Return Policy (NZ Customers Only)

Please choose carefully — as wigs are hygiene items, we do not accept returns or exchanges if you change your mind.

If your wig arrives faulty, you are entitled under the Consumer Guarantees Act (CGA) to a refund.

Proof of fault (with clear photos) must be provided within 7 days of receiving your order.

Once confirmed as faulty, a refund will be issued to your original payment method.

No exchanges are offered.